Date of last update: 10/05/2025
At Hybrid Riviera, We are committed to protecting your personal data. This privacy policy explains how we collect, use, store and protect the information you provide to us via our website. www.hybridriviera.fr, as part of our VTC services (airport transfers, excursions, etc.) based in Antibes, Alpes-Maritimes.
1. Data controller
The data controller is :
Hybrid Riviera
Address: 526 Rte de Grasse, 06600 Antibes, France
Email : antibes-transferts@hybridriviera.com
Telephone: 06 66 70 31 05
2. Data collected
We collect the following data when you use our site or services:
- Identification data surname, first name, email address, telephone number.
- Booking details : dates, pick-up and drop-off points, type of service (airport transfer, excursion, etc.).
- Technical data IP address, browser type, connection data, cookies (see section on cookies).
- Data supplied voluntarily messages or requests sent via the contact form or by email.
Note We do not collect any bank details via our website. Payments are made directly in the vehicle at the end of each journey.
We do not collect any sensitive data (for example, data on health or political opinions) unless it is strictly necessary and with your explicit consent.
3. Purposes of processing
Your data is collected for :
- Handle your VTC reservations (airport transfers, excursions).
- Respond to your requests (via contact form, email or telephone).
- To improve our services and personalise your experience.
- Comply with our legal obligations (e.g. keeping accounting records).
- With your consent, to send you commercial information or promotional offers.
4. Legal basis for processing
We process your data on the following basis:
- Performance of a contract to provide the VTC services requested (bookings).
- Consent for sending promotional offers or using non-essential cookies.
- Legal obligation to comply with tax laws or other regulations.
- Legitimate interest to improve our services or respond to your requests.
5. Recipients of data
Your data may be shared with :
- Our service providers (for example, website hosts or traffic analysis tools).
- The competent authorities, if legally obliged to do so.
We do not sell or rent your data to third parties for commercial purposes.
6. Shelf life
We keep your data only for as long as is necessary:
- Reservation data: 5 years (in accordance with accounting requirements).
- Contact details: until you request their deletion or after 3 years of inactivity.
- Technical data (cookies): 13 months maximum.
7. Data transfers outside the EU
If your data is transferred outside the European Union (for example, via a service provider based outside the EU), we ensure that these transfers comply with the GDPR, in particular by means of standard contractual clauses or appropriate guarantees.
8. Your rights
In accordance with the RGPD, you have the following rights:
- Access Consult the data we hold on you.
- Rectification request the correction of inaccurate data.
- Delete request the deletion of your data (right to be forgotten).
- Opposition object to the processing of your data on legitimate grounds.
- Portability Receive your data in a structured format.
- Limitation request the restriction of processing in certain cases.
- Withdrawal of consent withdraw your consent at any time (e.g. for promotional emails).
To exercise these rights, please contact us at : antibes-transferts@hybridriviera.com. We will reply within one month. If you have a complaint, you can contact CNIL (www.cnil.fr) (www.cnil.fr).
9. Cookies
Our site uses cookies to :
- To ensure that the site functions properly (technical cookies).
- Analyse traffic (anonymised analytical cookies).
- Offer targeted advertising (advertising cookies, with your consent).
You can manage your preferences via our cookie management tool or your browser settings.
10. Data security
We put in place technical and organisational measures to protect your data, in particular :
- Encryption of sensitive data (SSL for the site).
- Restricted access to data by our staff.
- Regular updating of our security systems.
11. Changes to the privacy policy
We may update this policy to reflect changes in our practices or legislation. Any changes will be posted on this page with the date of the update.
12. Contact
If you have any questions about this policy or your personal data, please contact us:
Email : antibes-transferts@hybridriviera.com
Telephone: + 33 6 66 70 31 05
Address: 526 Rte de Grasse, 06600 Antibes, France